Privacy Policy
At DJ Specialist Cleaning Service Ltd, we are committed to protecting your privacy and ensuring that your data is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights under the UK General Data Protection Regulation (GDPR).
- Information We Collect
We may collect and process the following data:
1.1 Personal Information: This includes your name, address, email address, phone number, and payment details.
1.2 Service Information: Details about the services you request, including dates, times, and locations.
1.3 Technical Data: Information about how you access our website, including IP address, browser type, and device information.
- How We Use Your Information
We use your information for the following purposes:
2.1 To provide cleaning and related services as requested.
2.2 To manage bookings, communicate with you, and send service updates.
2.3 To process payments and issue invoices.
2.4 To improve our website and services by analysing technical data.
2.5 To comply with legal and regulatory requirements.
- Legal Basis for Processing
Under GDPR, we process your data based on the following legal grounds:
3.1 Contractual Necessity: To fulfil our obligations under a service agreement.
3.2 Legitimate Interests: To manage and improve our business operations.
3.3 Consent: For marketing communications, where you have provided explicit consent.
3.4 Legal Compliance: To meet legal obligations, such as tax or audit requirements.
- Sharing Your Information
We will not share your data with third parties except:
4.1 With subcontractors or partners who assist in delivering our services.
4.2 When required by law or to protect our legal rights.
4.3 With your consent for specific purposes.
- Data Retention
We will retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
- Your Rights
Under GDPR, you have the following rights:
6.1 Access: To request a copy of the personal data we hold about you.
6.2 Correction: To request corrections to any inaccurate or incomplete data.
6.3 Deletion: To request the deletion of your data, subject to legal obligations.
6.4 Restriction: To request a restriction on the processing of your data.
6.5 Portability: To receive your data in a structured, commonly used, and machine-readable format.
6.6 Objection: To object to the processing of your data for direct marketing or other legitimate interests.
To exercise any of these rights, please contact us at the details below.
- Data Security
We take appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, or misuse.
- Cookies
Our website uses cookies to enhance user experience and analyse website traffic. For more details, please refer to our Cookie Policy.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
DJ Specialist Cleaning Service Ltd
Email: djscltd@gmail.com
Phone: 0208 242 4175
Address: 20 Wenlock Road, London N1 7GU
Effective Date: 1st January 2025
Cookie Policy
At DJ Specialist Cleaning Service Ltd, we use cookies and similar technologies to enhance your experience on our website, analyse site usage, and improve our services. This Cookie Policy explains what cookies are, how we use them, and your options regarding their use.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help the website recognise your device and remember your preferences or actions over time.
2. Types of Cookies We Use
2.1 Necessary Cookies: These cookies are essential for the functioning of the website, such as enabling secure login and navigation.
2.2 Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve the website’s functionality.
2.3 Functional Cookies: These cookies remember your preferences (e.g., language or region) to provide a personalized experience.
2.4 Targeting/Advertising Cookies: These cookies track your browsing habits to deliver relevant advertisements. They may be set by third-party advertising networks.
3. Why We Use Cookies
We use cookies to:
Provide essential website functionality.
Remember your preferences and settings.
Analyze website performance and usage.
Deliver relevant advertisements.
4. Third-Party Cookies
Some cookies on our website are set by third parties, such as analytics providers (e.g., Google Analytics) or advertising networks. These third parties may use the information collected to provide insights or deliver ads on other websites.
5. Your Cookie Choices
5.1 Managing Cookies in Your Browser: Most browsers allow you to control cookies through their settings. You can:
Accept or reject cookies.
Delete cookies stored on your device.
Block certain types of cookies.
Refer to your browser’s help section for instructions.
5.2 Opting Out of Targeted Advertising: You can opt out of targeted advertising by visiting the Network Advertising Initiative (NAI) opt-out page or using tools like Google’s Ads Settings.
5.3 Cookie Consent Banner: When you first visit our website, you’ll see a cookie consent banner. You can choose to accept or customise your cookie preferences.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on our website with an updated effective date.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
DJ Specialist Cleaning Service Ltd
Email: djscltd@gmail.com
Phone: 0208 242 4175
Address: 20 Wenlock Road, London N1 7GU
Effective Date: 1st January 2025
Anti-Slavery and Human Trafficking Policy
Introduction
DJ Specialist Cleaning Service Ltd is committed to preventing modern slavery and human trafficking in all aspects of our operations and supply chain. This policy outlines our approach to identifying and mitigating risks related to modern slavery and ensuring that our business practices reflect our commitment to ethical conduct.
1. Our Commitment
We are firmly opposed to modern slavery and human trafficking in all forms. This includes forced labour, bonded labour, child labour, and exploitation. We expect the same high standards from all subcontractors, suppliers, and business partners.
2. Scope of the Policy
This policy applies to:
All employees, self-employed cleaners, and subcontractors working on behalf of DJ Specialist Cleaning Service Ltd.
All suppliers and third-party contractors who provide goods or services to our business.
3. Identifying and Managing Risks
We recognize the potential risks of modern slavery within our industry and take proactive measures to mitigate them, including:
3.1 Due Diligence: Conducting background checks and ensuring subcontractors and suppliers comply with ethical labour practices.
3.2 Contracts: Including anti-slavery clauses in agreements with subcontractors and suppliers.
3.3 Monitoring: Regularly reviewing our supply chain and subcontractor agreements to ensure compliance with this policy.
4. Responsibilities
4.1 Management: Ensures this policy is implemented effectively and regularly reviewed.
4.2 Employees and Subcontractors: Expected to report any concerns related to modern slavery or unethical practices.
4.3 Suppliers: Required to adhere to this policy and provide evidence of their own anti-slavery measures upon request.
5. Reporting Concerns
We encourage anyone, including employees, subcontractors, and third parties, to report concerns or suspicions of modern slavery. Reports can be made confidentially by contacting:
Email: djscltd@gmail.com
Phone: 0208 242 4175
We ensure that all reports are handled sensitively and investigated thoroughly.
6. Training and Awareness
We provide training to ensure that all employees and subcontractors understand the risks of modern slavery and the steps they can take to prevent it. This training is also extended to key suppliers and contractors where appropriate.
7. Compliance and Review
This policy is reviewed annually to ensure its effectiveness and alignment with current legislation. Non-compliance with this policy may result in termination of contracts or partnerships.
8. Legislation
This policy aligns with the UK Modern Slavery Act 2015 and other applicable laws.
Contact Information
For more information about this policy, please contact:
DJ Specialist Cleaning Service Ltd
Email: djscltd@gmail.com
Phone: 0208 242 4175
Address: 20 Wenlock Road, London N1 7GU
Effective Date: 1st January 2025
GDPR Privacy Policy
Introduction
DJ Specialist Cleaning Service Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our customers, contractors, and employees. This policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
Business Name: DJ Specialist Cleaning Service Ltd
Contact Information:
Email: djscltd@gmail.com
Phone: 0208 242 4175
Address: 20 Wenlock Road, London N1 7GUICO Registration Number: ZB842734
2. What Data We Collect
We may collect the following types of personal data:
Contact Information: Name, address, email, and phone number.
Payment Information: Bank account details for payments.
Employment Data: Subcontractor contracts, certifications, and right-to-work documentation.
Website Data: IP addresses, browser type, and cookies (refer to our Cookie Policy for details).
3. How We Use Your Data
We collect and process personal data for the following purposes:
To provide our cleaning and laundry services.
To manage subcontractor agreements and payments.
To comply with legal and regulatory obligations.
To improve our website and customer experience.
To respond to inquiries and provide customer support.
4. Legal Basis for Processing
We process your data under the following legal bases:
Contractual Obligations: To fulfil contracts with customers and subcontractors.
Legal Compliance: To meet our legal and regulatory obligations.
Legitimate Interests: To improve our services and operate our business effectively.
Consent: For specific activities where you have provided clear consent (e.g., marketing communications).
5. How We Protect Your Data
We implement technical and organizational measures to ensure your data is secure, including:
Encryption of sensitive information.
Restricted access to personal data.
Regular review of our security measures.
6. Sharing Your Data
We do not sell your data. However, we may share your data with:
Service Providers: For payment processing, IT support, or subcontractor management.
Legal Authorities: When required by law.
Business Partners: Where necessary to fulfill services.
7. Your Rights
Under GDPR, you have the following rights:
Access: Request a copy of your personal data.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request the deletion of your data (“right to be forgotten”).
Restriction: Request restrictions on processing your data.
Objection: Object to the processing of your data.
Portability: Request transfer of your data to another organization.
To exercise these rights, please contact us at djscltd@gmail.com.
8. Retention of Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Cookies
For information on how we use cookies, please see our Cookie Policy.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Information
If you have any questions about this policy or how we handle your data, please contact us:
DJ Specialist Cleaning Service Ltd
Email: djscltd@gmail.com
Phone: 0208 242 4175
Address: 20 Wenlock Road, London N1 7GU.
Effective Date: 1st January 2025
The information provided on our website is for general purposes only. While we strive for accuracy, we do not guarantee completeness or reliability. Clients should verify details independently before entering into agreements.